Michael is currently processing: Receive Request
Michael:0:00
vs
Human:0:00
Step 1 of 7
New Request
New maintenance request from tenant: "My kitchen faucet is leaking badly"
AI Classification
Request understood and categorized
CategoryPlumbing
UrgencyNon-Emergency
Confidence92%
Hi Sarah, before we send someone out — have you checked if the shutoff valve under the sink is fully closed?
I tried that, it's still leaking.
Vendor Coordination
Best match found
ContactingMike's Plumbing
AvailabilityTomorrow 9–11am
StatusReady to schedule
Resolution
Job scheduled successfully
Job scheduled✓ Complete
Tenant notified✓ Sent
Manager updated✓ Logged
Escalation Path
Confidence: 64% — flagging for manager review
ReasonAmbiguous issue details
ActionManual review requested
✓
Request Resolved
Michael triaged, troubleshot, coordinated a vendor, and scheduled the repair — all without human intervention.
Michael's time
0:47
Estimated human time
~2.5 hours
Steps completed
7 / 7
Availability
24/7